Common use cases
- Room and specialty selection
- Content and document ownership
- Hardware and kiosk readiness
- Staff workflow training
- Analytics and launch review
Before the demo
List target specialties, room count, top patient education needs, common procedures, existing screen hardware, and current content sources.
Before the pilot
Pick pilot rooms, approve initial content, confirm device setup, define staff responsibilities, and choose the success metrics.
During launch
Train staff on room moments, verify screen uptime, review early feedback, and keep a simple issue log.
After the first month
Review analytics, update content, expand high-performing workflows, and decide whether to add more rooms or specialties.
Frequently asked questions
Can this checklist be used before buying hardware?
Yes. It is useful for planning room strategy, content ownership, and workflow needs before hardware decisions are final.
Who should own rollout planning?
Usually operations, clinical leadership, marketing/patient experience, and IT should all have a voice.